Common Questions from CleanChoice Customers
Looking for clear answers about professional cleaning? CleanChoice Janitorial’s FAQ covers everything from service plans and cleaning methods to safety protocols and scheduling. Whether you need daily office cleaning or specialized facility maintenance, you’ll find quick, reliable answers to help you make the best choice for your business.
General Cleaning Questions
What is the best cleaner or chemical to use on commercial floors like tile, vinyl, concrete, or wood?
The best cleaner depends on your floor type and how it’s used. In most commercial buildings, a professional/commercial grade neutral pH floor cleaner is recommended for daily cleaning because it’s safe for a wide range of surfaces and won’t damage sensitive finishes.
For kitchens, warehouses, or high-traffic areas, a professional/commercial grade degreaser may be needed to remove oils and heavy buildup. In healthcare or sensitive environments, a professional/commercial grade disinfectant floor cleaner is often required to meet sanitation standards. Specialty flooring such as polished concrete, natural stone, or rubber may require a specific formula designed for that material to protect its appearance and longevity.
What is the best vacuum for cleaning office carpets in commercial buildings?
For office and commercial carpets, a commercial-grade vacuum is the best choice.
Residential vacuums aren’t built to withstand the heavy daily traffic that most office spaces experience. Depending on your facility, you may also need a vacuum with a HEPA filter to improve indoor air quality and capture fine dust or allergens.
Certain carpet types, such as low-pile or specialty fiber carpets, may require specialized vacuums to prevent damage and extend carpet life.
At our janitorial company, we evaluate your flooring and usage to recommend the right vacuuming solution—ensuring your office carpets stay clean, professional-looking, and properly maintained.
What type of mop should be used for different commercial flooring types?
The best mop for your facility depends on your flooring material and texture.
Standard industrial mops are versatile and work well for most hard floors.
Flat mops are ideal for smooth surfaces or areas that require more precise cleaning.
Auto scrubbers are often the most efficient choice for large facilities or heavily trafficked areas, providing a deep, consistent clean.
Our team carefully evaluates your flooring and facility needs to ensure the right cleaning method is used, helping maintain your floors’ appearance and longevity.
Commercial Cleaning Questions
What is typically included in a standard commercial cleaning service?
While every facility has a customized cleaning plan based on its unique needs, most standard recurring commercial cleaning services include core tasks such as:
- Dust mopping and damp mopping of hard floors
- Vacuuming and spot cleaning carpets
- Wiping down horizontal surfaces (desks, counters, tables, filing cabinets)
- Dusting shelves, windowsills, dispensers, and door frames
- Emptying trash and replacing liners
- Cleaning and sanitizing restrooms, including sinks, toilets, mirrors, and fixtures
From office buildings to medical facilities, these services help maintain a clean, healthy, and professional environment for employees and visitors. Our team builds a detailed scope of work for each account to ensure your facility receives the exact level of care it needs.
How long does it typically take to clean an office or commercial facility?
The time required to clean a facility depends on several factors, including flooring type, facility layout, square footage, usage, and the specific scope of work.
On average, most commercial cleaning services take about 1 hour for every 1,500 to 3,000 square feet.
Our team evaluates your facility upfront to provide an accurate estimate and ensure cleaning is done efficiently without compromising quality.
How is a deep clean different from routine commercial recurring cleaning services?
A deep clean is a more thorough and detailed cleaning service compared to routine maintenance—similar to the difference between detailing a car versus giving it a quick wash.
Routine cleaning focuses on high-traffic areas and visible surfaces: dusting, vacuuming, mopping, and wiping down desks and counters.
Deep cleaning goes beyond the surface, targeting hidden dirt, buildup, and neglected areas such as corners, vents, and baseboards.
For new clients, we highly recommend scheduling a deep clean at the start of services to bring the facility up to our standard, making ongoing maintenance more effective.
Typically, 1–2 deep cleans per year are sufficient for most commercial facilities.
Medical Cleaning Questions
What is a terminal clean in healthcare facilities, and what does it include?
A terminal clean is a specialized deep cleaning service designed for surgical suites, patient rooms, and other critical areas in medical facilities.
Its purpose is to remove all pathogens and fully disinfect the environment, ensuring the space is safe and ready for medical procedures.
A typical terminal clean includes:
- Cleaning and disinfecting all surfaces (walls, floors, counters, ceilings if needed)
- Disinfecting medical equipment and fixtures following strict protocols
- High-touch surface disinfection (light switches, door handles, monitors, and controls)
- Thorough cleaning of restrooms and sinks within the surgical area
- Proper waste disposal following healthcare compliance standards
Our team follows CDC and healthcare industry guidelines to ensure every terminal clean meets the highest standards of infection prevention and patient safety.
What cleaning chemicals are safe to use in offices and medical facilities?
All of the commercial-grade cleaning products we use are tested and approved for safe use in both office environments and healthcare facilities.
Each product comes with a Safety Data Sheet (SDS) and clear usage guidelines, which our team follows carefully.
In offices, we often use neutral pH cleaners and low-odor disinfectants. In medical and healthcare settings, we use EPA-registered disinfectants designed to meet strict sanitation and infection-control standards.
By selecting the right product for each space and following manufacturer and regulatory guidelines, we ensure a safe, healthy, and thoroughly cleaned environment for employees, patients, and visitors.
How is blood safely cleaned in commercial or medical facilities?
Cleaning blood requires strict adherence to OSHA and CDC guidelines to prevent the spread of bloodborne pathogens.
Our trained janitorial team uses personal protective equipment (PPE) and follows industry-standard protocols to safely contain, clean, and disinfect affected areas.
This includes:
- Proper disposal of contaminated materials
- Thorough disinfection of surfaces
- Use of approved cleaning agents that eliminate pathogens
By following these safety standards, we ensure a clean, safe environment while maintaining full compliance with all regulatory requirements.